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“So sad to see a what was once probably a lovely hotel now looking very tired and in need of updating. No aircon, marked carpets and tired bathroom. The only plus was the lovely receptionist who was very professional. When we arrived for breakfast, 80% of the tables had dirty plates and cups left and no-one clearing anything away yet there were 3 staff members milling around the bar area. Coffee machine out of order too!”

“个人非常喜欢这里，风景美丽，装修典雅、舒适。室内游泳池和SPA池重新对外开放，适合自己或与家人度假放松之用。满意！”

“rooms were clean and serviced daily with tea,coffee ect replenished, Staff friendly and helpful. Breakfast was excellent with plenty of choice but the menu for dinner [available from 12.30-8.30] a bit limited with no specials offered.”

“We thought Hintlesham Hall was superb. Every member of staff that we came in contact with was friendly, helpful and eager to please. The accommodation was very clean and our room was well equipped with attention to detail. The breakfast was excellent, plenty of choice and well presented. Afternoon tea was also a lovely experience. We enjoyed sitting in the pretty garden. We will definitely visit again!”

“I think a lot of people has reviewed on this. But I can only said air conditioning system issue need to be fix. Otherwise it is hard for other customer wants to stay. It is summer time and the air conditioning system not work. All you got is a fan will only have little help. Can you imagine stay in the room with 27C? And there is not compensation. Charging almost 100 pound per night, and it is the sleep environment we got.”

“Whilst the room was clean enough, it was very basic. No head board, poor mattress and 1 coat hanger to hang the clothes (on the back of the door) for 2 people staying in a twin room for 2 nights. Again, the bathroom was clean although there was little to no pressure in the shower and the sink tap came off in my hand.”

“Hotel was a little tired. Breakfast was not good, very watery bacon and eggs”

“Damp smell in room”

“Lovely stay at The Ship. Great food and lovely accommodation.”

“客戶服務員非常有禮, 態度好 照顧週到房間整潔 出乎 預期”